Privacy Policy

Last Updated: April 18, 2025

Introduction

CodeCr8 LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you use PixDrop, accessible at pixdrop.io ("the Service").

Information We Collect

Personal Data

• Account Information: Email address, name, and payment information when you register or make a purchase.
• Event Organizer Information: Additional contact information for event coordinators and photographers using our white-label services.

Usage Data

• Information about how you use PixDrop, including system logs for diagnostic purposes.
• QR code scan data to facilitate photo uploads.

Content Data

• Photos and other content you upload to PixDrop.
• Event information such as event names, dates, and descriptions.
• Password protection settings for events.

Billing Records

• Transactional records for payments and refunds, including one-time payments for events or subscription payments for white-label services.

How We Use Your Information

• Provide Services: To operate and maintain PixDrop, including enabling photo sharing, event management, and white-label functionality.
• Improve Services: To understand how the service performs and make improvements.
• Communication: To send you transactional emails related to your use of the service and occasional marketing emails (from which you can unsubscribe).
• Access Management: To manage password-protected access to event photos.
• Legal Obligations: To comply with legal requirements and enforce our terms.

Data Sharing and Disclosure

We do not sell or rent your personal data to third parties. We may share your data with:

• Service Providers: Third-party vendors who assist in providing our services, such as payment processors and hosting providers.
• Event Participants: Photos you upload may be shared with other event participants according to the privacy settings established by the event organizer.
• White-Label Partners: For photographers using our white-label service, we may share necessary information to facilitate the service.
• Legal Requirements: When required by law or to protect our rights.

Data Security

We implement robust security measures to protect your data:

• Encryption: All data is encrypted in transit and at rest.
• Access Controls: We employ strict access controls for our staff to protect user data.
• Password Protection: Event-specific password protection as set by event organizers.
• Data Centers: Personal Data and Usage Data is stored in data centers located in the United States.

While we strive to use commercially acceptable means to protect your personal data, we cannot guarantee its absolute security. We continuously update and monitor our security practices to enhance the protection of your data.

Data Retention

• Personal Data: Personal data and content are retained as long as your account is active or as needed to provide services. You can delete your account at any time.
• Content Data: For free events, we will keep your content data for a limited time. For paid events, we will keep your content until the service expires or as specified in our terms. You can delete your content at any time.
• Billing Records: We keep billing records for the duration required by California law.
• System Logs: We retain system logs for a limited period for diagnostic purposes.

Your Rights

Under the California Consumer Privacy Act (CCPA) and other applicable laws, you have certain rights regarding your personal data:

• Access: Request access to your personal data.
• Rectification: Correct inaccurate or incomplete data.
• Erasure: Request deletion of your data.
• Restriction: Request restriction of processing your data.
• Data Portability: Receive a copy of your data in a structured format.
• Objection: Object to the processing of your data.

To exercise these rights, log in to the service and use the self-serve options accessible from your User Profile page or contact us at the address provided below.

Cookies and Tracking Technologies

We use strictly necessary cookies for authentication, session management, and logging to help us provide a reliable service. Our log data does not contain any personally identifiable information outside of what is necessary for the service to function.

International Data Transfers

Your information may be transferred to and processed in countries other than the United States. We ensure adequate protection is in place for such transfers.

Children's Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect personal data from children.

RSVP and Event Planning Features

For users who utilize our optional event planning and RSVP features, we collect additional information:

• Guest names and contact information
• RSVP responses
• Dietary preferences or restrictions (when provided)
• Any additional information requested by event organizers

This information is used solely for the purpose of facilitating event planning and is shared only with the relevant event organizers.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.