Frequently Asked Questions

Find answers to common questions about PixDrop's photo sharing platform

General Questions

What is PixDrop?
PixDrop is a photo sharing platform that allows event organizers to create dedicated websites for their events. Attendees can easily upload and share photos, creating a collaborative photo gallery for everyone to enjoy.
How does PixDrop work?
Event organizers create a dedicated website for their event using PixDrop. They can then share the website link with attendees, who can upload photos directly through their smartphones or computers. The photos are automatically organized and displayed in a beautiful gallery format.
Is PixDrop free to use?
Yes, PixDrop offers a free plan that includes basic features. We also offer premium plans with additional features for those who need more advanced functionality. The free plan is limited to 7 days storage and up to 50 photos.
Are there sample event pages that are available to look at?
Yes, you can find some sample pages on our Wedding Websites
Do you store original photo quality?
Yes, all photos are stored as original full quality. We do generate a thumbnail image for each photo and maintain the original photo when viewing or downloading.
Can I download a Zip File for all my photos?
Yes, through the dashboard for the event you are able to request a ZIP file to be generated with all the original photos from your gallery.
How is storage calculated?
Photo storage is calculated from the start date of the event. On the free events, all event information is saved and stored in the system for 7 days. After 7 days, if the event is not upgraded to a paid event, the photos and content are deleted permanently. If the event is upgraded to a paid event, then the event and its content are available for 6 months after the start date.
Can I keep my upload and gallery password protected?
Yes, when created your event page, you may optionally set a password where it would be required for guests to upload photos, RSVP or view gallery. Without the password, the page content would be blocked.

For Event Organizers

How do I create an event website?
Simply sign up for a PixDrop account, click on "Create New Event," and follow the step-by-step setup process. You can customize your event website with your own branding, event details, and photo upload settings.
Can I customize the look of my event website?
Yes, you can customize various aspects of your event website, including colors, fonts, layout, and more. Premium plans offer additional customization options.
How do I share the event website with attendees?
Once your event website is created, you'll receive a unique URL that you can share with your attendees through email, social media, or any other communication channel.

For Attendees

How do I upload photos to an event?
Visit the event website URL provided by the organizer, click on the upload button, and select the photos you want to share. You can upload photos directly from your smartphone or computer.
Can I download photos from the event?
Yes, if the event organizer has enabled photo downloads, you can download any photos from the event gallery.
Do I need to create an account to upload photos?
No, attendees can upload photos without creating an account. However, creating an account allows you to track your uploads and access additional features.

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