Frequently Asked Questions

PixDrop is an online platform that allows event organizers to create dedicated photo sharing pages for their events. Attendees can easily upload and share photos taken during the event, creating a collaborative photo album that everyone can access. Along with that, you can also add RSVP/Registration forms with your custom questions and share general event details such as dates and locations.

Event organizers create an event page and get a unique QR code and link. Attendees scan the QR code with their smartphones, which takes them to the event's photo page where they can upload their photos and view others' contributions. It's that simple! If the event has a RSVP form, the form will also appear for people to fill out and complete.

PixDrop is perfect for anyone organizing events - from wedding planners and corporate event coordinators to people hosting birthday parties, family reunions, or school functions. Our white-label option is also ideal for professional photographers who want to share event photos with clients.

PixDrop works for virtually any event where photos are taken, including:

• Weddings
• Corporate events
• Birthday parties
• School dances and proms
• Family reunions
• Graduation ceremonies
• Conferences
• Music festivals
• Sports events
• Holiday gatherings

No! PixDrop is web-based, so there's no app to download. Attendees simply scan the QR code with their smartphone camera and are directed to the event's photo page in their web browser.

Sign up for an account, click "Create New Event," and follow the simple setup process. You'll need to enter your event details, choose privacy settings, and customize your page if desired. Once complete, you'll receive a unique QR code to share with attendees.

Yes! You can add your event name, date, description, and even customize colors to match your event theme or branding.

Standard event pages remain active for 7 days after the event date. Premium subscribers can extend this period or even keep their events archived indefinitely. For free accounts the photos and gallery will also remain for 7 days. For preimum paid events, photos are stored for 6 months after the event date has ended.

Yes, event organizers have full moderation controls and can remove any photos that aren't appropriate or relevant to the event. Optionally you can enable a feature that allows you to approve photos before they appear in your public gallery.

Free events have a limit of 50 photos per event. Premium plans offer increased or unlimited photo uploads.

You decide! When creating an event, you can choose from three privacy levels:

• Public: Anyone with the link or QR code can view and upload photos
• Password-protected: Requires a password to view photos

Yes, both event organizers and (if allowed in the privacy settings) attendees can download individual photos or the entire album as a zip file.

The original photographers retain ownership of their images. PixDrop simply provides a platform for sharing. We never claim ownership of user-uploaded content.

Yes! We provide easy social media sharing buttons for individual photos or you can share the link to the entire event album (if your privacy settings allow it).

We offer several pricing options:

• Free: Basic event creation with limited photos and features
• Per-event: $15 per event for full features and storage
• Monthly subscription: Starting at $49/month for frequent event organizers

Yes! Our free tier allows you to create basic event pages with limited storage, perfect for small gatherings or to try out the service.

Yes, you can upgrade at any time to increase your storage or access premium features.

We accept all major credit cards. All payments are processed through Stripe.

We offer a 14-day money-back guarantee for monthly subscriptions. Per-event payments are non-refundable once the event has been created.

We support JPEG, PNG, HEIF, and most other common image formats. Maximum file size is 25MB per photo.

Yes, PixDrop is responsive and works on smartphones, tablets, and desktop computers with all major browsers.

No, our platform is fully online and requires internet to work properly.

User can upload photos at a later time as they wish. Your event's landing page will remain available after the event.

Yes! we include optional RSVP functionality, allowing you to manage your guest list directly through the platform.

There is no photo editing features. All photos uploaded remain the original way and quality.

At the moment no, however we will be adding the ability to leave a comment soon.

Currently, we focus on digital sharing, but we do plan to integrate with popular printing services so you can easily order prints, albums, or photo gifts directly from your event gallery.

Our support team is available via email at [email protected]

You may reach out to us via email and we will do our best to help you with any issues. Our email is [email protected]